The Ufirst Project

Congratulations Melissa Frederick, Senior Director of Service for University Operations!

From Kelley Stuck: Melissa Frederick will join the HR Service Community of Expertise as Senior Director of Service for University Operations. Melissa’s more than 20 years of experience brings knowledge from a wide breadth of HR disciplines to this position, which will oversee HR service delivery to the University’s operational units. Since November 2016, she has led the service delivery team for the Ufirst project, charting the course for how HR work will be delivered in the transformed organization. Melissa also leads the total rewards work stream for the project. She came to Ufirst from the UVA Medical Center where she was Director of Compensation, HR Information Systems, and Workforce Planning. In this role, she led workforce planning for the Medical Center and led redesigns of recruitment, compensation, and recognition programming functions. She also oversaw the implementation of a workforce management system. She holds an MBA from Medaille College in Buffalo, New York, and her work on compensation redesign is published in the American Society for Healthcare Human Resources Association journal