The Ufirst Project

HR Professional Development & Education

The Ufirst project team is committed to preparing you, our valued faculty, staff, and team members, for transitioning to the future-state of Human Resources. Below are resources available to you, at no cost, to help fine-tune your skills.


Online Education

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Career Services

Your Career Journey

Throughout your career journey, it is important to take a few moments to reflect on your past and present to determine your preferred future path. This self-reflection assessment provides an opportunity to think about your professional and personal interests and your strengths as you start to explore options in the future-state of HR.

Career Planning Toolkit

These self-paced, interactive guides provide career path options, ways to connect your current skills and strengths to future roles, and guidance to start targeting the job descriptions that are right for you.

Choose from three perspectives for planning your career journey:
  • Aspirations: What do I like to do, what experience do I have? 

  • Current Role: Based on experience in my current role, where can I go in the new Communities of Expertise (COE) structure?

  • Functional View: What are my future opportunities (lateral and progressive) within and outside of my current function?


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HR Professional Competencies


HR Professional Competencies Self-Assessment

This self-assessment will allow you to reflect on your ability to consistently demonstrate each competency and the specific behaviors within each competency.


HR Professional Competencies Webinar

This webinar will help you understand the HR Professional Competency Model.


HR Professional Competencies Framework

This framework will be used for hiring and performance management in the future-state.

HR competencies - HR Professional and Leader for future-state HR

HR Professional – Foundational

Subject Matter Expert

  • Takes initiative to remain current in the field; knowledgeable about industry standards, leading practices, new developments, and relevant regulation
  • Applies knowledge of principles, strategies, and functions in area of expertise
  • Aware of available and relevant technologies in areas of specialty; demonstrates technical literacy
  • Shares expertise with and trains colleagues

Customer-Focused Practitioner

  • Balances the integration of risk-reward trade-offs, customer interests, multiple constituencies, mission, vision and quality improvement to build trust and maintain respectful relationships
  • Understands the operation and appropriate application of Lean tools; follows the organizations’ standards, directions, protocols, and policies
  • Demonstrates attention to detail; strives for error-free work; and takes action to correct and solve problems by identifying and eliminating root causes and minimizing non-value added work
  • Holds self and others accountable for realizing responsibilities, goals, impact of results, and commitments; practices objective, evidence-based reasoning, and decision-making


HR Professional - Interpersonal


  • Inspires trust by being a reliable and supportive colleague through discreet, confidential, and respectful interactions
  • Actively listens and checks for understanding; demonstrates humility, patience, tolerance, and civility
  • Communicates with purpose, clarity, efficiency, and respect; adapts message and approach to the audience; understands different concerns, motivations, and interpersonal dynamics
  • Addresses customer concerns in a responsive, consistent, timely, respectful, and effective manner
  • Connects and engages with others; uses cordial and professional language and approach for a consistent experience through written, spoken, and non-verbal interactions


  • Respects and supports others’ opinions, contributions, and accomplishments; values diversity and difference
  • Establishes and maintains peer and customer relationships through integrity and trust to promote inclusion and understanding
  • Resolves competing priorities, provides constructive strategies, conducts tough conversations, and drives alignment toward successful outcomes; promotes shared responsibility


HR Leader - Foundational


  • Asks questions and respectfully challenges the situation
  • Anticipates future needs and solutions; understands a broad range of complex issues; adjusts to impact of technology, organization, and external environment influencers
  • Encourages idea generation and creativity in planning and continuous improvement
  • Identifies and acts on opportunities for constructive change in the workplace; implements new ways of working to enhance performance and contributes to the University organizations’ and HR’s vision and objectives

Business Manager

  • Understands financial and business principles as well as the value drivers of cost management for the function; understands relevant contractual terms
  • Develops sound financial plans and budgets, making informed decisions about resource allocation and investment
  • Champions, drives, and leads the alignment of resource allocation and program planning with the University organizations’ and HR’s vision and objectives


HR Leader – Interpersonal

Role Model

  • Displays professionalism and confidence; deals with challenging and complex circumstances constructively and with humility
  • Daily actions are consistent with organizations’ values; aligns personal conduct with professional and policy standards
  • Influences others with fair, committed, affirmative, and optimistic behavior
  • Prioritizes personal development by openly receiving new ideas and accepting other perspectives; learns from mistakes and feedback by altering behavior and actions to align with and accommodate evolving situations; honest, ethical, and self-aware
  • Mentors; promotes talent development; provides feedback in a respectful and approachable manner; shares valuable insights; values diversity and differences

Community Builder

  • Creates a compelling shared vision and inspires excellence and passion for the University’s and organizations’ purpose
  • Emphasizes integrity and trustworthiness to encourage inclusiveness among team and community members
  • Builds, engages, and guides various communities to improve existing practices and develop solutions
  • Balances individual and team needs to realize a shared vision; negotiates and mediates to arrive at a successful outcome

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