The Ufirst Project

The Vendor Selection Journey

The Ufirst technology team is helping the University imagine new possibilities and capabilities with state-of-the-art technology, defining the future-state HR technology architecture, and preparing the University data and systems for implementation. Thank you for your participation in the request for information (RFI) process during key activities such as requirements gathering sessions and vendor demos. Your feedback was crucial in supporting the vendor evaluation process, and informed our solution evaluation. Read the story behind the process below.


Ufirst technology team timeline overview

By the Numbers

  • The technology team collected and validated over 1,500 university specific requirements for the future-state solution. In order to collect these requirements, the team met with over 120 stakeholders across various functions including HR, IT, Finance, and Procurement during more than 30 requirements validation sessions.
  • The technology team hosted 4 vendor demos with over 100 UVA stakeholders in attendance, and collected feedback from over 60 UVA demo participants.
  • The technology team distributed and analyzed 2 RFIs. The RFI materials addressed over 250 unique questions between the two RFIs. The Review Committee evaluated over 400 pages of vendor responses in order to further evaluate an HR technology solution that will meet the university business needs.

Step 1: The RFI Process

RFI Review

In November of 2015, the technology team began the RFI process to find a vendor solution at the University. The team created Strategic Pillars, evaluation criteria and guiding principles to guide the vendor selection process.

The team created Strategic Pillars, evaluation criteria and guiding principles to guide the vendor selection process.


RFI Review Committee

The RFI Review Committee represents the distinct needs and interests of the Academic Division, the Medical Center, and the University Physicians Group, as well as key UVA stakeholders. The committee invested significant time to thoroughly evaluate the solutions to make key strategic recommendations for the University.

Review Committee Members:
Michael Latsko, HR Strategic Systems and Support, Academic Division
Teresa Wimmer, AVP of Enterprise Applications, Academic Division
John Teahan, Associate Dean for School of Nursing, Academic Division
Brenda Jarrell, Chief of HR and Development, UPG HR
Melissa Frederick, Director of Compensation, HRIS and Workforce Planning, Medical Center
Jim Jokl, Chief Enterprise Architect, Academic Division
Leigh Williams, Business Systems Administrator, Medical Center

Usability Analysis

In November of 2015, the team completed a usability analysis of current HR technology. Check out the usability analysis results.

Vendor Demos

In January of 2016, the team completed four vendor demos. More than 150 individuals representing the Academic Division, Medical Center, and University Physicians Group attended multiple vendor demonstrations and provided feedback on usability, user experience, and overall functionality

Important themes:

  • How important a leading user experience is for the UVA community
  • The desire to have real-time access to quality data
  • A need for a leading technology that innovates and enables
  • HR technology capabilities that enable research, healthcare, and the student body
  • The desire to have one core HR system to support the entire university
  • The importance of staying connected as we continue to evaluate technology solutions

Thank you for your input and participation during the vendor demonstrations. Here is what we heard from you: vendor demo survey results.

Vendor Demo Questions and Answers:

Vendor Presentations:

  • Oracle did not present demo slides
  • ADP
  • Workday
  • SucessFactors presentation to come


University References Calls

The team met with the following universities to identify what HR solutions the majority of UVA’s peer Universities were using, why they chose that system, and to gather their best practices. A common trend at most universities was implementing a new cloud HRIS solution for improved user experience and product innovation.

  • Baylor University
  • University of Washington
  • Boise State University
  • Yale University
  • University of California
  • Louisiana State University
  • University of Cincinnati
  • Texas A&M University
  • Cornell University
  • Vanderbilt University
  • Georgetown University
  • Lindenwood University
  • Indiana University – Bloomington
  • The Ohio State University
  • University of Kansas
  • The University of Michigan
  • University of Kentucky
  • The University of Southern California
  • University of Miami
  • Nevada System of Higher Education
  • Pennsylvania State University
  • Wake Forest University
  • The University of Texas at Austin
  •  The University of Chicago
  • The University of Pennsylvania
  • The University of Missouri