The Ufirst Project

Workday Training & Support

Attention Managers: Workday “Manager Essentials” Now Available!

"Manager Essentials" screen grab

We’re barely ten weeks from the launch of Workday. With that in mind, it’s crucial that all managers get up to speed on how day-to-day activities will be accomplished using the new system. “Workday Essentials” – a concise course that covers the most important topics – is now available for all managers and their delegates.   

You choose the learning style that works for you

For many, the e-learning version will be best. It’s available on-demand and allows you to progress at your own pace, making the most of your time. If you prefer a classroom setting, instructor-led training is available as well. Live classes will be held at a variety of locations across Grounds throughout November, December, and January, beginning November 8. Click here for more info.

Topics covered by both the e-learning and live versions of this course:

  • Managing Within Workday
  • Managing Time
  • Managing Absence
  • Compensation
  • Delegation
  • Team Performance

Click here to start your e-learning course, or to sign up for an instructor-led session.

Be sure to visit and browse the training website

A variety of resources are available on the training website to help you transition to Workday with confidence. New courses and training materials will be added frequently in the coming weeks, so come back often. You can also follow the Ufirst blog for updates.

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What Workday Training Do I Need? Find Out Now!

Workday Learning Path documents

As mentioned in the recent update from our Executive Sponsors, the Workday training site is now live: So, what will you find there and how will you know what training you need?  

Let Your Role Be Your Guide

On the homepage, you’ll find a timeline of important dates, plus sample learning paths that you can use to guide you to the materials and courses that match your role: Staff & Team Members, Managers & Delegates, and Faculty. When you click on the appropriate path, you will be able to see what’s available now, what’s coming soon, plus recommended training.

New training materials and classes will be added frequently, so be sure to check the site often, and you can always contact us with questions. Our goal is to have everyone up to speed in time to use Workday with confidence!

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[Video] Workday Wednesday – Recruiting and Training

Workday Wednesday


Check out the latest videos on Workday essentials!


  • Overview of the new process
  • The recruiting dashboard
  • Reviewing candidates
  • The offer and hiring process



Workday Training

  • Instructor-led courses (classroom and web-based)
  • Open labs
  • Job aids
  • Concept aids
  • Visual aids
  • eLearning/on-demand videos
  • Workday training website



Did you miss any?

Since the beginning of September, we've published videos on a variety of important Workday topics. Visit our "Getting Ready for Workday" page to catch up on any essentials you may have missed.

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Workday Training – Laying the Groundwork for a Smooth Transition

Workday Training – Laying the Groundwork for a Smooth Transition

As we move toward rolling out the Workday platform, the Ufirst Project Training Team is keenly aware of the need to provide guidance and training to all end users so they can move forward confidently when we go live in January.  

"Just-in-time" Training

Beginning with HR groups across Grounds, the training team has been providing high level training and getting feedback to help build effective tools to help all users – both leading up to and following the Workday launch and stabilization period. Training is being delivered on a "just-in-time" basis – giving users what they need when they need it – rather than overloading people with too much information too early. This type of delivery is ideal because retention is enhanced when learning is close to when the information will actually be used for day-to-day work.

Because usability is a critical factor, we worked with award-winning digital marketing agency BarkleyREI to optimize the organization and navigation of the training website, giving us a solid foundation on which to build.

Training icons

Some of the tools and training that will be available:

  • Job aids – visual guides that will help end users complete specific tasks 
  • Video demonstrations – task-based screencasts that show processes, step-by-step
  • Course outlines and scripts – for demonstrations, open labs, hands-on, streaming, and web-based training
  • Problem/solution activities for end users (these may also translate to FAQs in the future)
  • Help text within Workday – Where the addition of simple context could help new users, we’re adding pop-up help text, as well as linking to materials and resources to deliver assistance where needed
  • Workday and process glossary – It’s best when we’re all speaking the same language
  • Reports crosswalk – a helpful guide, defining which future-state reports will replace current processes 
  • Because Workday has become the platform of choice among a growing number of universities, we’ve incorporated a number of FAQs from institutions that have recently rolled out Workday, leveraging what they’ve already learned
  • Problem-based training has begun for the Inquiry team 

So, what’s next? 

The training website will be made available and training sessions will begin in earnest throughout the University starting at the end of October. Specific training dates and locations will be published shortly, once approved by the leadership team. Our goal is to have all areas across Grounds fully up to speed prior to go-live, confident in using the Workday platform and knowing where to find help when it’s needed.

Quote from Will Davis, Training Co-Lead, Ufirst


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Workday Partners – Who They Are and How They Will Help

Workday tumblers

What is a workday partner?

Workday Partners are representatives from across the University who have volunteered to serve their school or business unit as one of many resources for your Workday questions. Because they are part of your school or unit, they can answer your questions in context. Your Workday Partner will keep you up to date on platform implementation, help you navigate upcoming changes, and answer your questions about the new technology. 

How are Workday Partners preparing to support you? In addition to their invaluable familiarity with their school or unit, Partners will:

  • Attend multiple training sessions.
  • Learn new processes and changes that will come with Workday implementation.
  • Test training materials and/or participate in User Acceptance Testing (UAT), providing valuable feedback to the training team.

A kickoff session was held for Workday Partners on August 23. At this meeting, the framework for the role of Workday Partners was reviewed, as well as timing for upcoming events, including extensive testing, awareness activities, and training opportunities.

We're grateful for the valuable participation and critical support these volunteers will provide and we're confident you will find them to be a crucial resource as we transition to Workday. 

Find your Workday Partner:

Have a question? Find the Workday Partner assigned to your school, unit, or department. Download the list here.

Meet Your Workday Partners!

Workday Partner Kickoff 2.14.18

Workday Partner Kickoff meeting on February 14, 2018

Introducing Workday Partners
On Wednesday, February 14, over 100 Workday Partners stepped away from their Valentines and assembled together to participate in a kickoff meeting. Meeting attendees commented that they felt like they left with a better understanding about Workday. Workday Partners were impressed by its power and ease of use and were excited to learn more. Workday love was in the air!


What is a Workday Partner?
Workday Partners are school and business unit representatives from across the University who have volunteered to serve as local resources who can help if you have questions about Workday. Your Workday Partner will keep you up-to-date on the Workday implementation, help you navigate upcoming changes, and answer your questions about the new technology. In order to best serve you, Workday Partners will attend multiple training sessions, learn new processes, test training materials, and provide feedback.


Find your Workday Partner
Have a question? Find the Workday Partner assigned to your school, unit, or department.

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